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Christmas Holiday Delivery Information

CHRISTMAS ORDER CUT OFF DATES 2020

Extended delays are expected during the peak season with carrier networks at a unseasonably high backlog. Christmas order cut off dates will vary by location AND product. Please note these dates apply to items that are In Stock at the time of purchasing.

  • NSW Pickups – Pickups until 24th December 1pm. Pickups via appointment only during the holiday period.
  • NSW Metro – deliveries until 23rd December. Deliveries via appointment only during the holiday period.
  • NSW all other areas, Guaranteed Christmas delivery closed, Deliveries resume from 4th of January
  • VIC all areas, Guaranteed Christmas delivery closed, Deliveries resume from 4th of January
  • QLD all areas, Guaranteed Christmas delivery closed , Deliveries resume from 4th of January
  • TAS all areas, Guaranteed Christmas delivery closed , Deliveries resume from 4th of January
  • WA all areas, Guaranteed Christmas delivery closed , Deliveries resume from 4th of January
  • NT all areas, Guaranteed Christmas delivery closed , Deliveries resume from 4th of January
  • SA all areas, Guaranteed Christmas delivery closed , Deliveries resume from 11th of January


OFFICE CLOSURE INFORMATION

Sales and Customer Service will be closed from 1pm on 24th December - 9am on 4th January. 

Have a general question? You can find the answers to many queries you have on our FAQ's page


    ORDER DISPATCH AND DELIVERY INFORMATION

    Orders will still be dispatched throughout the holiday period. Due to the public holidays on Friday 25th, Saturday 26th, Monday 27th December & Friday 1st January, no delivery services will be operating to collect or dispatch orders during these times.

    COVID has seen a tremendous increase in people purchasing physical goods rather than travel, and therefore extended delays are expected due to high volumes of freight within the transports network, so please be patient and expect delays. This is no normal year and your understanding of longer than normal delivery times, even during Christmas periods, is greatly appreciated.

    • Delivery pricing? This is shown on each product page under the "DELIVERY PRICING AND INFORMATION" drop down tab.
    • Wanting to place an order? Unless the product says "PRE ORDER NOW", your item is in stock, as indicated by "+ ADD TO CART" shown on the screen.


    TRANSIT TIMES 

    You can review our Shipping Overview for expected delivery times once your gear has been shipped. 

    NEED TO CONTACT US? 

    If you still need to get in touch with us, please ensure you direct your enquiry to the correct department:

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    Pre-Orders and Stock Availability Notice

    All product availability and pre-order delivery dates are shown on each product page.

    ADD TO CART means the item is in stock.

    PRE-ORDER NOW date is the arrival date to our Sydney warehouse and once your order has been dispatched, please allow 7-10 days for delivery (or 10-14 days if rural).

    More info

    WE ARE OPEN FOR BUSINESS

    DESPITE CURRENT EVENTS, OUR DELIVERY COURIERS ARE AN ESSENTIAL SERVICE & ARE OPERATING AS PER NORMAL THROUGHOUT AUSTRALIA,  SO DON'T DELAY, ORDER TODAY.

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