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We have gathered together answers to the most commonly asked questions in our Frequently Asked Questions page.
Sales
Available: 9am to 7pm (AEDT) Monday to Friday, 10am to 4pm Saturday (excluding public holidays).
Phone: (02) 8417 3208 (Option 1)
Email: sales@baysports.com.au
SALES LIVE CHAT
Click the LiveChat icon located on bottom right of your screen to chat with our local staff who will be able to answer any questions or sales related inquiries. Available 9am to 7pm (AEDT) Monday to Friday, and 10am - 4pm (AEDT) on Saturday (excluding public holidays).
Existing Orders & Pick up/Delivery
Available: 9am to 7pm (AEDT) Monday to Friday, 10am to 4pm Saturday (excluding public holidays).
Phone: (02) 8417 3208 (Option 2)
Email: orderenquiries@baysports.com.au
Visit our Customer Support Portal here: Bay Sports Customer Support Portal
Customer Service Warranty & Returns
Available: 9am to 7pm (AEDT) Monday to Friday, 10am to 4pm Saturday (excluding public holidays).
Phone: (02) 8417 3208 (Option 3)
Email: support@baysports.com.au
Please note all Warranty & Returns will require an approved Return Number before a Warranty Claim or Return will be accepted. This can be requested via the Bay Sports Customer Support Portal