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Bay Sports Shipping Overview

Bay Sports Pick Up Locations

PICK UP LOCATIONS

You can Click & Collect your order from our following outlets: 

Select Pick Up at checkout. Please click here for location pick up days & times.

  

DELIVERY PRICING & TIMES

We pride ourselves on offering affordable delivery Australia wide for all our products. Each item purchase includes insurance and registered tracking for your peace of mind. Our couriers will deliver right to your doorstep, allowing you to sit back and relax whilst your order travels directly from our warehouse to you. 

We offer super affordable & fast delivery nationwide on our huge range of Kayaks, Accessories, Camp & Hiking gear, Tents and Inflatables Kayaks, Paddle boards & Air Pontoons. 

Our Shipping Calculator is on every product page, so you can easily and quickly see the cost of delivery to your postcode. To calculate the delivery cost, simply:

1. Select your State
2. Enter in your Suburb
3. Select your Post Code
4. Select Calculate

Bay Sports Shipping Pricing Schedule JAN24

Our mission is to provide the best quality kayaks delivered to your door, at the cheapest price.

Capped Price Delivery on hard shell kayaks: Our business model means that you can get the best quality gear, delivered, for the same if not cheaper price than buying from a bricks and mortar store. Bay Sports caps the delivery price on your order, covering a portion of the true delivery cost, to enable all customers to enjoy affordable delivery.

The introduction of our Capped Price Delivery Service means you pay as little as $79 in NSW, VIC and QLD Metro areas for kayak delivery to your door! Our country and rural customers still enjoy capped price delivery service, refer to the table below or better yet, simply put your postcode into our Shipping Calculator on any product page to see the delivery cost to you.

https://cdn.shopify.com/s/files/1/1778/5045/files/Bay_Sports_shipping_scheduled_July_2024.png?v=1721154756

*Refer to WA based delivery limitations. Accessories shipping times to WA will generally be toward the end of the Expected Delivery Time, given most are shipped from our major Sydney warehouse.

The displayed price is per kayak. However, if you purchase 2 or more kayaks in the same order, an automatic discount will be applied. If you select a quantity greater than 1, the shown price includes the delivery cost for that quantity. For remote locations, additional shipping charges may apply, and our team will contact you to discuss the details.

Delivery time frames provided are pretty accurate, but estimates. We book your courier promptly, and whilst it can appear the scheduled pick up date is not immediate, once your kayak is picked up our specialist couriers deliver it promptly (95% of kayaks are delivered within the Delivery Time Estimates shown in the table above).

Unforeseen delays. During peak periods or in case of events like flooding or mechanical breakdowns, there may be congestion in the delivery network, leading to extended delivery delays in some areas. Our team will notify you if there are any delays caused by the carrier. Rest assured, we will make every effort to get your order to you as quickly as possible.

Post Office Boxes. Unfortunately, we are unable to deliver to Post Office Boxes unless the item can fit in a satchel (Small, Medium, Large, or Extra Large) weighing under 5kg. This is because Australia Post does not accept bulky items, and we utilise a variety of couriers, so Australia Post may not be the designated courier for your delivery area.

 

ORDER PICK UP INFORMATION 

Bay Sports tries its best to ensure that as many models and colours of our products are available for pick up at each of our locations. Each product page has live inventory, and will show if the item is in stock at your preferred pick up location. Below is an example of how the stock availability is shown on our product page. If a product is not in stock at your closest location, it will not show up as an available location, and will show all other available locations as shown in example below:

Bay Sports In Stock Availability

Please note that there is a stock transfer fee for transferring kayaks between warehouses. The fee is based on the item's current location and the delivery destination. For example, if you request a stock transfer of a kayak from Sydney to Brisbane, the stock transfer fee will be displayed at the cart checkout when you finalise your order. The pricing is shown on each product page under Shipping Calculator.

STOCK TRANSFERS

If the desired model or colour of a kayak is unavailable at your preferred warehouse, we can arrange a stock transfer from another warehouse for pick up (Table Transfer Cost) or deliver it from the nearest in-stock warehouse to your address (Table Transfer Cost Plus the Delivery Fee). Stock transfers occur every 1-2 weeks, and our staff will keep you updated after placing the order. Please note that items with free shipping cannot be stock transferred and will be directly delivered to your shipping address.

Stock Transfer Rates between NSW, VIC, QLD warehouses.

Bay Sports Stock Transfer Pricing Schedule 2024

 

    EXCLUSIONS

    • Shipping to Islands not on the mainland of Australia (other than TAS MAINLAND) is automatically excluded from our set delivery schedule. Delivery will generally be sent to the local barge or freight terminal on the mainland. Bay sports will not be responsible for any onforwarding that may be required to get to the final destination.
    • Deliveries to regional and remote areas in any state or territory may fall outside our standard delivery fee and may require additional delivery charges which is at the discretion of Bay Sports or require delivery to a commercial premises or a depot only, due to the carrier limitations of delivering to a residential address. We will contact you and alert you if this is the case. 

    LIMITATIONS FOR WA ORDERS

    • All hard shell kayaks can be delivered to Western Australia, either to our depot for customer collection, or delivery to your door. Simply input your delivery address at checkout to see both delivery options and pricing.
    • If you are unsure or concerned about the delivery time frame, or additional costs that may be incurred, please contact Bay Sports directly for further clarification. 

    TASMANIA ORDERS

    • Delivery to your door: Kayaks can be delivered either a Residential / Commercial address. The standard delivery rates include delivery to most metro areas or your nearest TasFreight depot (see below), however if you are outside metro or remote, our team will advise you promptly of any additional delivery cost to your post code.
    • Delivery to local depot for pick up: Simply add a Note to Seller at checkout if you would like to pick up from your nearest TasFreight depot location. If you choose this options TasFreight will contact you regarding the depot pick up, and when the goods are available for collection. The current locations are:
      • Devonport Depot
        Bass Highway, Latrobe, Tasmania, 7307
      • Launceston Depot
        49 Translink Ave South, Western Junction, Tasmania, 7212
      • Hobart Depot
        57 Greenbanks Road, Bridgewater, Tasmania, 7030

    FURTHER SHIPPING INFORMATION

    • Do you have a Commercial address we could ship to? Couriers are generally quicker to deliver our products to any office, workplace, or any address that is a commercial premise/address.
    • All orders are Authority to Leave (ATL) unless specified to Bay Sports.
    • Additional charges known as a "Re-Delivery Fee" may occur and be passed on to the customer if a re-delivery or a re-direction is required, or if a depot pick up is requested after the items has shipped

    WORLDWIDE SHIPPING

    • We also offer worldwide shipping for kayaks. Contact us for further details and a quote (Minimum Order Quantity apply). For inflatable products such as pontoons, inflatable kayaks, and inflatable sups no minimum order quantity applies and we regularly ship these products all over the world. Delivery times vary but are typically 7-10 business days once the item has been collected. You can also find our SUP's on amazon.com for USA based orders.
    • Any import duties or local taxes are payable by the receiver for goods shipped into another country. Its the purchaser's responsibility to check any country duties or taxes that may be payable for the importation of products shipped. 

      DAMAGED ITEMS & NON-DELIVERY

      Please see our dedicated Damaged Items or Claim on Non Delivery policy for further information.

      CONTACT

      Any questions, our wonderful team is here to help you, just head over to our contact us page.

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