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Customer Support Portal



The Bay Sports team is committed to providing the best support in the industry, but to do that, we must use a specific process that allows our staff to locate your orders and provide you with the fastest assistance possible.

 

WE ARE HERE FOR YOU.
We have gathered together answers to the most commonly asked questions on our Frequently Asked Questions page.

 Visit our Customer Support Portal here: Bay Sports Customer Support Portal

 

CUSTOMER SERVICE WARRANTY & RETURNS

Available: 9 am to 7 pm (AEDT) Monday to Friday ( excluding NSW public holidays).
Phone: (02) 8417 3208 (Option 3)
Please note all Warranty & Returns will require an approved ticket number before a Warranty Claim or Return will be accepted. This is done via the Bay Sports Customer Support Portal.

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